1. What information does Softnmore.com collect from our online customers?
For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on Softnmore.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.
2. Does Softnmore.com use "cookies"?
3. How does Softnmore.com use the individualized information that we collect?
We and the third parties who provide services related to Softnmore.com will use the information referenced above to fulfill your order and provide services related to Softnmore.com or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of Softnmore.com or our corporate affiliates, including Softnmore partners. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, e-mail address or phone number provided below:
Softnmore.com Customer Service 29 Schwartz st Raanana, Israel 43212
We currently send e-mails only to those Softnmore.com customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us or to the Softnmore.com Newsletter, as the case may be.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Softnmore.com for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
4. How is the information Softnmore.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?
5. How does Softnmore.com protect the safety and privacy of children?
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from Softnmore.com without his or her parents consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.